How severe is CVE-2020-14221?

Medium severity. CVSS v3 base score is 4.9 out of 10.

Vulnerability in Hcltech Digital Experience

CVE-2020-14221

HCL Digital Experience 8.5, 9.0, and 9.5 exposes information about the server to unauthorized users.

Published 2021-02-02 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 4.9 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.008 (56.2th percentile), scored 2026-09-29.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 56th percentile — 56.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.008 · newest: 0.008 · change: 0.000

Affected products

Hcltech Digital Experience — versions 8.5, 9.0, 9.5
Hcl Digital Experience — versions 8.5, 9.0, 9.5

References

support.hcltechsw.com/csm (Vendor Advisory)

Frequently asked questions

What is CVE-2020-14221?: CVE-2020-14221 is a medium-severity vulnerability in Hcltech Digital Experience. CVSS score: 4.9/10. Published 2021-02-02.
How severe is CVE-2020-14221?: Medium severity. CVSS v3 base score is 4.9 out of 10.