What is CVE-2020-13480?

CVE-2020-13480 is a medium-severity vulnerability in Verint Workforce Optimization, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2020-06-22.

How severe is CVE-2020-13480?

Medium severity. CVSS v3 base score is 5.4 out of 10.

XSS in Verint Workforce Optimization

CVE-2020-13480

Verint Workforce Optimization (WFO) 15.2 allows HTML injection via the "send email" feature.

Vulnerability class: XSS (Cross-Site Scripting)

Published 2020-06-22 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.010 (60.7th percentile), scored 2026-09-30.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 61st percentile — 60.7% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.010 · newest: 0.010 · change: 0.000

Affected products

Verint Workforce Optimization — versions 15.2

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

cvewalkthrough.com/cve-2020-13480html-injection (Exploit, Third Party Advisory)
tejaspingulkar.blogspot.com/2020/06/cve-2020-13480-verint-html-injection.html (Exploit, Third Party Advisory)
www.youtube.com/watch (Exploit, Third Party Advisory)

Frequently asked questions

What is CVE-2020-13480?: CVE-2020-13480 is a medium-severity vulnerability in Verint Workforce Optimization, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2020-06-22.
How severe is CVE-2020-13480?: Medium severity. CVSS v3 base score is 5.4 out of 10.