Auth bypass in Deskpro
CVE-2020-11463
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.
Vulnerability class: Broken Access Control
Published · last modified .
CVSS v3 metric
CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.
EPSS exploit prediction
EPSS: 0.018 (78.0th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 78th percentile — 78.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.018 · newest: 0.018 · change: 0.000
Affected products
Weakness classification (CWE)
References
- blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ (Exploit, Third Party Advisory)
- support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update (Release Notes, Vendor Advisory)
- support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 (Release Notes, Vendor Advisory)
Frequently asked questions
- What is CVE-2020-11463?
- CVE-2020-11463 is a high-severity vulnerability in Deskpro, classified under Missing Authorization. CVSS score: 7.5/10. Published 2020-04-01.
- How severe is CVE-2020-11463?
- High severity. CVSS v3 base score is 7.5 out of 10.