Vulnerability in Zammad

CVE-2020-10102

An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an anonymous user to guess valid user emails. In the current implementation, the application responds differently depending on whether the input supplied was recognized as associated with a valid user. This behavior could be used as part of a two-stage automated attack. During the first stage, an attacker would iterate through a list of account names to determine which correspond to valid accounts. During the second stage, the attacker would use a list of common passwords to attempt to brute force credentials for accounts that were recognized by the system in the first stage.

EPSS: 0.007 (49.3th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2020-10102?
CVE-2020-10102 is a medium-severity vulnerability in Zammad, classified under Observable Discrepancy. CVSS score: 5.3/10. Published 2020-03-05.
How severe is CVE-2020-10102?
Medium severity. CVSS v3 base score is 5.3 out of 10.