What is CVE-2020-10100?

CVE-2020-10100 is a medium-severity vulnerability in Zammad. CVSS score: 6.5/10. Published 2020-03-05.

How severe is CVE-2020-10100?

Medium severity. CVSS v3 base score is 6.5 out of 10.

Vulnerability in Zammad

CVE-2020-10100

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

EPSS: 0.009 (56.0th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N.

Affected products

Zammad
N/a — versions n/a

References

cve@mitre.org (Patch, x_refsource_MISC, Vendor Advisory)

Frequently asked questions

What is CVE-2020-10100?: CVE-2020-10100 is a medium-severity vulnerability in Zammad. CVSS score: 6.5/10. Published 2020-03-05.
How severe is CVE-2020-10100?: Medium severity. CVSS v3 base score is 6.5 out of 10.