XPath Injection in Otrs
CVE-2019-9892
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
Published · last modified .
CVSS v3 metric
CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N.
EPSS exploit prediction
EPSS: 0.011 (63.6th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 64th percentile — 63.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.011 · newest: 0.011 · change: -0.000
Affected products
- Otrs
- Debian Linux — versions 8.0
Weakness classification (CWE)
Public proof-of-concept exploits
References
- lists.debian.org/debian-lts-announce/2019/05/msg00003.html (Mailing List, Third Party Advisory)
- community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/ (Vendor Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html (vendor-advisory, Broken Link)
Frequently asked questions
- What is CVE-2019-9892?
- CVE-2019-9892 is a medium-severity vulnerability in Otrs, classified under XML Injection (Blind XPath Injection). CVSS score: 6.5/10. Published 2019-05-22.
- How severe is CVE-2019-9892?
- Medium severity. CVSS v3 base score is 6.5 out of 10.
- Is CVE-2019-9892 known to be exploited?
- 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.