XPath Injection in Otrs

CVE-2019-9892

An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.

EPSS: 0.011 (62.2th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N.

Affected products

Weakness classification (CWE)

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2019-9892?
CVE-2019-9892 is a medium-severity vulnerability in Otrs, classified under XML Injection (Blind XPath Injection). CVSS score: 6.5/10. Published 2019-05-22.
How severe is CVE-2019-9892?
Medium severity. CVSS v3 base score is 6.5 out of 10.
Is CVE-2019-9892 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.