XSS in Otrs
CVE-2019-9752
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
Vulnerability class: XSS (Cross-Site Scripting)
Published · last modified .
CVSS v3 metric
CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.
EPSS exploit prediction
EPSS: 0.011 (63.0th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 63rd percentile — 63.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.011 · newest: 0.011 · change: 0.000
Affected products
- Otrs
- openSUSE Backports Sle — versions 15.0
- openSUSE Leap — versions 15.1, 15.2
Weakness classification (CWE)
References
- community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework (Patch, Vendor Advisory)
- lists.debian.org/debian-lts-announce/2019/03/msg00023.html (mailing-list, Mailing List, Third Party Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html (vendor-advisory, Mailing List, Third Party Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html (vendor-advisory, Mailing List, Third Party Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html (vendor-advisory, Mailing List, Third Party Advisory)
Frequently asked questions
- What is CVE-2019-9752?
- CVE-2019-9752 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2019-03-13.
- How severe is CVE-2019-9752?
- Medium severity. CVSS v3 base score is 5.4 out of 10.