XSS in Otrs

CVE-2019-9752

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.011 (60.9th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

Affected products

Weakness classification (CWE)

References

  • cve@mitre.org (Patch, x_refsource_MISC, Vendor Advisory)
  • cve@mitre.org (mailing-list, x_refsource_MLIST, Mailing List, Third Party Advisory)
  • cve@mitre.org (vendor-advisory, Mailing List, Third Party Advisory, x_refsource_SUSE)
  • cve@mitre.org (vendor-advisory, Mailing List, Third Party Advisory, x_refsource_SUSE)
  • cve@mitre.org (vendor-advisory, Mailing List, Third Party Advisory, x_refsource_SUSE)

Frequently asked questions

What is CVE-2019-9752?
CVE-2019-9752 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2019-03-13.
How severe is CVE-2019-9752?
Medium severity. CVSS v3 base score is 5.4 out of 10.