XSS in Otrs

CVE-2019-9751

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.8 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.008 (55.3th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 55th percentile — 55.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2019-9751: held from 0.008 to 0.008.

EPSS over last 30 days · oldest: 0.008 · newest: 0.008 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2019-9751?
CVE-2019-9751 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 4.8/10. Published 2019-03-13.
How severe is CVE-2019-9751?
Medium severity. CVSS v3 base score is 4.8 out of 10.