XSS in Sweethawk Zendesk App Survey
CVE-2019-25263
Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.
Vulnerability class: XSS (Cross-Site Scripting)
Published · last modified .
CVSS v3 metric
CVSS v3 base score 6.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N.
EPSS exploit prediction
EPSS: 0.003 (18.5th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 19th percentile — 18.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.002 · newest: 0.003 · change: +0.000
Affected products
- Sweethawk Zendesk App Survey — versions 1.6
Weakness classification (CWE)
References
- www.exploit-db.com/exploits/47781 (exploit)
- sweethawk.co/zendesk/survey-app (product)
- www.zendesk.com/apps/support/survey/ (product)
- www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site… (third-party-advisory)
Frequently asked questions
- What is CVE-2019-25263?
- CVE-2019-25263 is a medium-severity vulnerability in Sweethawk Zendesk App Survey, classified under Cross-site Scripting. CVSS score: 6.4/10. Published 2026-02-03.
- How severe is CVE-2019-25263?
- Medium severity. CVSS v3 base score is 6.4 out of 10.