XSS in Sweethawk Zendesk App Survey

CVE-2019-25263

Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.002 (15.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2019-25263?
CVE-2019-25263 is a medium-severity vulnerability in Sweethawk Zendesk App Survey, classified under Cross-site Scripting. CVSS score: 6.4/10. Published 2026-02-03.
How severe is CVE-2019-25263?
Medium severity. CVSS v3 base score is 6.4 out of 10.