What is CVE-2019-20768?

CVE-2019-20768 is a medium-severity vulnerability in Servicenow It Service Management, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2020-05-05.

How severe is CVE-2019-20768?

Medium severity. CVSS v3 base score is 5.4 out of 10.

XSS in Servicenow It Service Management

CVE-2019-20768

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.007 (50.2th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

Affected products

Servicenow It_service_management — versions kingston, london, madrid
N/a — versions n/a

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

cve@mitre.org (Third Party Advisory, x_refsource_MISC)
cve@mitre.org (Exploit, Third Party Advisory, x_refsource_MISC)

Frequently asked questions

What is CVE-2019-20768?: CVE-2019-20768 is a medium-severity vulnerability in Servicenow It Service Management, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2020-05-05.
How severe is CVE-2019-20768?: Medium severity. CVSS v3 base score is 5.4 out of 10.