XSS in Servicenow It Service Management

CVE-2019-20768

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.007 (52.0th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 52nd percentile — 52.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2019-20768: held from 0.007 to 0.007.

EPSS over last 30 days · oldest: 0.007 · newest: 0.007 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2019-20768?
CVE-2019-20768 is a medium-severity vulnerability in Servicenow It Service Management, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2020-05-05.
How severe is CVE-2019-20768?
Medium severity. CVSS v3 base score is 5.4 out of 10.