Vulnerability in Otrs
CVE-2019-18180
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
Published · last modified .
CVSS v3 metric
CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L.
EPSS exploit prediction
EPSS: 0.026 (84.6th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 85th percentile — 84.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.019 · newest: 0.026 · change: +0.007
Affected products
Weakness classification (CWE)
References
- community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/ (Patch, Vendor Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html (vendor-advisory, Broken Link)
- lists.debian.org/debian-lts-announce/2023/08/msg00040.html (mailing-list)
Frequently asked questions
- What is CVE-2019-18180?
- CVE-2019-18180 is a medium-severity vulnerability in Otrs, classified under Loop with Unreachable Exit Condition (Infinite Loop). CVSS score: 5.3/10. Published 2019-12-05.
- How severe is CVE-2019-18180?
- Medium severity. CVSS v3 base score is 5.3 out of 10.