Vulnerability in Otrs
CVE-2019-18179
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
EPSS: 0.013 (67.8th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N.
Affected products
- Otrs
- Debian Debian_linux — versions 8.0
- Opensuse Backports_sle — versions 15.0
- Opensuse Leap — versions 15.1, 15.2
- N/a — versions n/a
References
- cve@mitre.org (Patch, Vendor Advisory)
- cve@mitre.org (mailing-list, Mailing List, Third Party Advisory)
- cve@mitre.org (vendor-advisory, Mailing List, Third Party Advisory)
- cve@mitre.org (vendor-advisory, Mailing List, Third Party Advisory)
- cve@mitre.org (vendor-advisory, Mailing List, Third Party Advisory)
- cve@mitre.org (mailing-list)
Frequently asked questions
- What is CVE-2019-18179?
- CVE-2019-18179 is a medium-severity vulnerability in Otrs. CVSS score: 4.3/10. Published 2020-01-06.
- How severe is CVE-2019-18179?
- Medium severity. CVSS v3 base score is 4.3 out of 10.