What is CVE-2019-17176?

CVE-2019-17176 is a medium-severity vulnerability in Genesys Eservices Chat, classified under Cross-site Scripting. CVSS score: 6.1/10. Published 2019-10-11.

How severe is CVE-2019-17176?

Medium severity. CVSS v3 base score is 6.1 out of 10.

XSS in Genesys Eservices Chat

CVE-2019-17176

Genesys PureEngage Digital (eServices) 8.1.x allows XSS via HtmlChatPanel.jsp or HtmlChatFrameSet.jsp (ActionColor, ClientNickNameColor, Email, email, or email_address parameter).

Vulnerability class: XSS (Cross-Site Scripting)

Published 2019-10-11 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 6.1 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.009 (58.2th percentile), scored 2026-10-26.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 58th percentile — 58.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.009 · newest: 0.009 · change: 0.000

Affected products

Genesys Eservices Chat

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

gist.github.com/MortalP0ison/5fd584b4c85fa13281fdc918913446fa (Exploit, Third Party Advisory)

Frequently asked questions

What is CVE-2019-17176?: CVE-2019-17176 is a medium-severity vulnerability in Genesys Eservices Chat, classified under Cross-site Scripting. CVSS score: 6.1/10. Published 2019-10-11.
How severe is CVE-2019-17176?: Medium severity. CVSS v3 base score is 6.1 out of 10.