XSS in Otrs
CVE-2019-16375
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Vulnerability class: XSS (Cross-Site Scripting)
Published · last modified .
CVSS v3 metric
CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.
EPSS exploit prediction
EPSS: 0.010 (61.7th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 62nd percentile — 61.7% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.011 · newest: 0.010 · change: -0.001
Affected products
Weakness classification (CWE)
References
- community.otrs.com/category/security-advisories-en/ (Vendor Advisory)
- otrs.com/release-notes/otrs-security-advisory-2019-13/ (Release Notes, Vendor Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html (vendor-advisory, Broken Link)
- lists.debian.org/debian-lts-announce/2023/08/msg00040.html (mailing-list)
Frequently asked questions
- What is CVE-2019-16375?
- CVE-2019-16375 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2020-03-19.
- How severe is CVE-2019-16375?
- Medium severity. CVSS v3 base score is 5.4 out of 10.