Path Traversal in Atlassian Jira Service Desk

CVE-2019-15004

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

Vulnerability class: Path Traversal (Directory Traversal)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.039 (90.3th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 90th percentile — 90.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2019-15004: held from 0.039 to 0.039.

EPSS over last 30 days · oldest: 0.039 · newest: 0.039 · change: 0.000

Affected products

Weakness classification (CWE)

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2019-15004?
CVE-2019-15004 is a high-severity vulnerability in Atlassian Jira Service Desk, classified under Path Traversal. CVSS score: 7.5/10. Published 2019-11-07.
How severe is CVE-2019-15004?
High severity. CVSS v3 base score is 7.5 out of 10.
Is CVE-2019-15004 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.