Path Traversal in Atlassian Jira Service Desk
CVE-2019-14994
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
Vulnerability class: Path Traversal (Directory Traversal)
EPSS: 0.059 (92.8th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.
Affected products
- Atlassian Jira_service_desk — versions 4.4.0
- Atlassian Jira Service Desk Data Center — versions unspecified, 3.10.0, unspecified
- Atlassian Jira Service Desk Server — versions unspecified, 3.10.0, unspecified
Weakness classification (CWE)
Public proof-of-concept exploits
References
- security@atlassian.com (x_refsource_MISC, Issue Tracking, Vendor Advisory)
- security@atlassian.com (mailing-list, x_refsource_BUGTRAQ, Mailing List, Third Party Advisory)
- security@atlassian.com (VDB Entry, Third Party Advisory, x_refsource_MISC)
- security@atlassian.com (x_refsource_MISC, Broken Link)
Frequently asked questions
- What is CVE-2019-14994?
- CVE-2019-14994 is a high-severity vulnerability in Atlassian Jira Service Desk, classified under Path Traversal. CVSS score: 7.5/10. Published 2019-09-19.
- How severe is CVE-2019-14994?
- High severity. CVSS v3 base score is 7.5 out of 10.
- Is CVE-2019-14994 known to be exploited?
- 7 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.