What is CVE-2019-14748?

CVE-2019-14748 is a medium-severity vulnerability in Enhancesoft Osticket, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2019-08-07.

How severe is CVE-2019-14748?

Medium severity. CVSS v3 base score is 5.4 out of 10.

Is CVE-2019-14748 known to be exploited?

1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.

XSS in Enhancesoft Osticket

CVE-2019-14748

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Vulnerability class: XSS (Cross-Site Scripting)

Published 2019-08-07 · last modified 2026-07-10.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.027 (85.5th percentile), scored 2026-09-29.

Low probability of exploitation in the next 30 days, but still tracked. 86th percentile — 85.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.027 · newest: 0.027 · change: 0.000

Affected products

Weakness classification (CWE)

Public proof-of-concept exploits

Legoclones/pentesting-osTicket

References

github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba (Patch, Third Party Advisory, Release Notes)
github.com/osTicket/osTicket/releases/tag/v1.12.1 (Third Party Advisory)
github.com/osTicket/osTicket/releases/tag/v1.10.7 (Third Party Advisory, Release Notes)
packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scrip… (Exploit, VDB Entry, Third Party Advisory)
www.exploit-db.com/exploits/47224 (Exploit, VDB Entry, Third Party Advisory, exploit)

Frequently asked questions

What is CVE-2019-14748?: CVE-2019-14748 is a medium-severity vulnerability in Enhancesoft Osticket, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2019-08-07.
How severe is CVE-2019-14748?: Medium severity. CVSS v3 base score is 5.4 out of 10.
Is CVE-2019-14748 known to be exploited?: 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.