Vulnerability in Otrs

CVE-2019-13458

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

EPSS: 0.017 (75.0th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N.

Affected products

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2019-13458?
CVE-2019-13458 is a medium-severity vulnerability in Otrs. CVSS score: 6.5/10. Published 2019-08-21.
How severe is CVE-2019-13458?
Medium severity. CVSS v3 base score is 6.5 out of 10.
Is CVE-2019-13458 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.