Vulnerability in Otrs
CVE-2019-12248
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
Published · last modified .
CVSS v3 metric
CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N.
EPSS exploit prediction
EPSS: 0.016 (74.3th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 74th percentile — 74.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.018 · newest: 0.016 · change: -0.002
Affected products
- Otrs
- Debian Linux — versions 8.0
Public proof-of-concept exploits
References
- www.otrs.com/category/release-and-security-notes-en/ (Third Party Advisory, Release Notes)
- lists.debian.org/debian-lts-announce/2019/06/msg00004.html (Mailing List, Third Party Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html (vendor-advisory, Broken Link)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html (vendor-advisory, Broken Link)
- lists.debian.org/debian-lts-announce/2023/08/msg00040.html (mailing-list)
Frequently asked questions
- What is CVE-2019-12248?
- CVE-2019-12248 is a medium-severity vulnerability in Otrs. CVSS score: 4.3/10. Published 2019-06-17.
- How severe is CVE-2019-12248?
- Medium severity. CVSS v3 base score is 4.3 out of 10.
- Is CVE-2019-12248 known to be exploited?
- 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.