XSS in Otrs Open Ticket Request System

CVE-2018-19141

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.007 (48.4th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.8 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N.

Affected products

Weakness classification (CWE)

References

  • cve@mitre.org (mailing-list, x_refsource_MLIST, Mailing List, Third Party Advisory)
  • cve@mitre.org (Patch, x_refsource_MISC, Vendor Advisory)

Frequently asked questions

What is CVE-2018-19141?
CVE-2018-19141 is a medium-severity vulnerability in Otrs Open Ticket Request System, classified under Cross-site Scripting. CVSS score: 4.8/10. Published 2018-11-11.
How severe is CVE-2018-19141?
Medium severity. CVSS v3 base score is 4.8 out of 10.