XSS in Otrs

CVE-2018-17883

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 6.1 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.004 (36.0th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 36th percentile — 36.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2018-17883: held from 0.004 to 0.004.

EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2018-17883?
CVE-2018-17883 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 6.1/10. Published 2023-04-16.
How severe is CVE-2018-17883?
Medium severity. CVSS v3 base score is 6.1 out of 10.