XSS in Otrs

CVE-2018-17883

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.004 (36.3th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.1 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N.

Affected products

  • Otrs
  • N/a — versions n/a

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2018-17883?
CVE-2018-17883 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 6.1/10. Published 2023-04-16.
How severe is CVE-2018-17883?
Medium severity. CVSS v3 base score is 6.1 out of 10.