Improper input validation in Otrs Open Ticket Request System
CVE-2018-16587
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Vulnerability class: Drupalgeddon 2 (CVE-2018-7600)
Published · last modified .
CVSS v3 metric
CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N.
EPSS exploit prediction
EPSS: 0.018 (77.0th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 77th percentile — 77.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.018 · newest: 0.018 · change: 0.000
Affected products
- Otrs Open Ticket Request System
- Debian Linux — versions 8.0, 9.0
Weakness classification (CWE)
References
- github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711 (Patch)
- www.debian.org/security/2018/dsa-4317 (vendor-advisory, Third Party Advisory)
- lists.debian.org/debian-lts-announce/2018/09/msg00033.html (mailing-list, Mailing List, Third Party Advisory)
- community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/ (Patch, Vendor Advisory)
- github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01 (Patch)
- github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843 (Patch)
Frequently asked questions
- What is CVE-2018-16587?
- CVE-2018-16587 is a medium-severity vulnerability in Otrs Open Ticket Request System, classified under Improper Input Validation. CVSS score: 6.5/10. Published 2018-09-28.
- How severe is CVE-2018-16587?
- Medium severity. CVSS v3 base score is 6.5 out of 10.