Vulnerability in Otrs Open Ticket Request System
CVE-2018-16586
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
EPSS: 0.015 (71.4th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N.
Affected products
- Otrs Open_ticket_request_system
- Debian Debian_linux — versions 8.0, 9.0
- N/a — versions n/a
References
- cve@mitre.org (x_refsource_CONFIRM, Patch, Vendor Advisory)
- cve@mitre.org (vendor-advisory, Third Party Advisory, x_refsource_DEBIAN)
- cve@mitre.org (mailing-list, x_refsource_MLIST, Mailing List, Third Party Advisory)
- cve@mitre.org (x_refsource_CONFIRM, Patch)
- cve@mitre.org (x_refsource_CONFIRM, Patch)
- cve@mitre.org (x_refsource_CONFIRM, Patch)
Frequently asked questions
- What is CVE-2018-16586?
- CVE-2018-16586 is a medium-severity vulnerability in Otrs Open Ticket Request System. CVSS score: 4.3/10. Published 2018-09-28.
- How severe is CVE-2018-16586?
- Medium severity. CVSS v3 base score is 4.3 out of 10.