Vulnerability in Otrs Open Ticket Request System
CVE-2018-14593
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
Published · last modified .
CVSS v3 metric
CVSS v3 base score 8.8 (High). Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.
EPSS exploit prediction
EPSS: 0.019 (78.9th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 79th percentile — 78.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.019 · newest: 0.019 · change: 0.000
Affected products
- Otrs Open Ticket Request System
- Debian Linux — versions 8.0, 9.0
References
- www.debian.org/security/2018/dsa-4317 (vendor-advisory, Third Party Advisory)
- lists.debian.org/debian-lts-announce/2018/08/msg00021.html (mailing-list, Mailing List, Third Party Advisory)
- community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/ (Vendor Advisory)
Frequently asked questions
- What is CVE-2018-14593?
- CVE-2018-14593 is a high-severity vulnerability in Otrs Open Ticket Request System. CVSS score: 8.8/10. Published 2018-08-04.
- How severe is CVE-2018-14593?
- High severity. CVSS v3 base score is 8.8 out of 10.