Vulnerability in Otrs Open Ticket Request System

CVE-2018-14593

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

EPSS: 0.019 (77.5th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 8.8 (High). Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

Affected products

References

  • cve@mitre.org (vendor-advisory, Third Party Advisory, x_refsource_DEBIAN)
  • cve@mitre.org (mailing-list, x_refsource_MLIST, Mailing List, Third Party Advisory)
  • cve@mitre.org (x_refsource_CONFIRM, Vendor Advisory)

Frequently asked questions

What is CVE-2018-14593?
CVE-2018-14593 is a high-severity vulnerability in Otrs Open Ticket Request System. CVSS score: 8.8/10. Published 2018-08-04.
How severe is CVE-2018-14593?
High severity. CVSS v3 base score is 8.8 out of 10.