Vulnerability in Otrs
CVE-2018-11563
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Published · last modified .
CVSS v3 metric
CVSS v3 base score 4.6 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N.
EPSS exploit prediction
EPSS: 0.008 (55.4th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 55th percentile — 55.4% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.008 · newest: 0.008 · change: +0.000
Affected products
- Otrs
- Debian Linux — versions 8.0
References
- www.otrs.com/category/release-and-security-notes-en/ (Release Notes, Vendor Advisory)
- lists.otrs.org/pipermail/announce/2018/000720.html (Vendor Advisory)
- community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/ (Patch, Vendor Advisory)
- lists.debian.org/debian-lts-announce/2019/08/msg00018.html (mailing-list, Mailing List, Third Party Advisory)
Frequently asked questions
- What is CVE-2018-11563?
- CVE-2018-11563 is a medium-severity vulnerability in Otrs. CVSS score: 4.6/10. Published 2019-07-08.
- How severe is CVE-2018-11563?
- Medium severity. CVSS v3 base score is 4.6 out of 10.