Information disclosure in Otrs

CVE-2018-10198

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

Vulnerability class: Information Disclosure

EPSS: 0.010 (57.8th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N.

Affected products

  • Otrs
  • N/a — versions n/a

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2018-10198?
CVE-2018-10198 is a medium-severity vulnerability in Otrs, classified under Information Disclosure. CVSS score: 4.3/10. Published 2018-06-06.
How severe is CVE-2018-10198?
Medium severity. CVSS v3 base score is 4.3 out of 10.