What is CVE-2018-0398?

CVE-2018-0398 is a critical-severity vulnerability in Cisco Finesse, classified under CWE-264. CVSS score: 9.8/10. Published 2018-07-18.

How severe is CVE-2018-0398?

Critical severity. CVSS v3 base score is 9.8 out of 10.

SSRF in Cisco Finesse

CVE-2018-0398

Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct a server-side request forgery (SSRF) attack. Cisco Bug IDs: CSCvg71018.

Published 2018-07-18 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.020 (80.9th percentile), scored 2026-10-23.

Low probability of exploitation in the next 30 days, but still tracked. 81st percentile — 80.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.020 · newest: 0.020 · change: 0.000

Affected products

Cisco Finesse — versions 11.5\(1\), 11.5(1)
Cisco Finesse Unknown — versions Cisco Finesse unknown

Weakness classification (CWE)

References

tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20180718… (Vendor Advisory)
www.securityfocus.com/bid/104886 (VDB Entry, Third Party Advisory, vdb-entry)

Frequently asked questions

What is CVE-2018-0398?: CVE-2018-0398 is a critical-severity vulnerability in Cisco Finesse, classified under CWE-264. CVSS score: 9.8/10. Published 2018-07-18.
How severe is CVE-2018-0398?: Critical severity. CVSS v3 base score is 9.8 out of 10.