XSS in Otrs

CVE-2017-9299

Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 6.1 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.008 (55.3th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 55th percentile — 55.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2017-9299: held from 0.008 to 0.008.

EPSS over last 30 days · oldest: 0.008 · newest: 0.008 · change: 0.000

Affected products

  • Otrs — versions 3.3.9

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2017-9299?
CVE-2017-9299 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 6.1/10. Published 2017-05-29.
How severe is CVE-2017-9299?
Medium severity. CVSS v3 base score is 6.1 out of 10.