Information disclosure in Cisco Unified Contact Center Enterprise

CVE-2017-6626

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

Vulnerability class: Information Disclosure

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.023 (83.0th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 83rd percentile — 83.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2017-6626: held from 0.023 to 0.023.

EPSS over last 30 days · oldest: 0.023 · newest: 0.023 · change: 0.000

Affected products

  • Cisco Unified Contact Center Enterprise — versions 11.6\(1\), 11.5\(1\), 11.6(1)
  • Cisco Finesse For Unified Contact Center Enterprise — versions Cisco Finesse for Cisco Unified Contact Center Enterprise

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2017-6626?
CVE-2017-6626 is a medium-severity vulnerability in Cisco Unified Contact Center Enterprise, classified under Information Disclosure. CVSS score: 5.3/10. Published 2017-05-03.
How severe is CVE-2017-6626?
Medium severity. CVSS v3 base score is 5.3 out of 10.