Arbitrary file upload in Osticket

CVE-2017-15580

osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. However, it does not properly validate the uploaded file's contents and thus accepts any type of file, such as with a tickets.php request that is modified with a .html extension changed to a .exe extension. An attacker can leverage this vulnerability to upload arbitrary files on the web application having malicious content.

Vulnerability class: Unrestricted File Upload

EPSS: 0.160 (96.6th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Affected products

  • Osticket — versions 1.10.1
  • N/a — versions n/a

Weakness classification (CWE)

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2017-15580?
CVE-2017-15580 is a critical-severity vulnerability in Osticket, classified under Unrestricted Upload of File with Dangerous Type. CVSS score: 9.8/10. Published 2017-10-23.
How severe is CVE-2017-15580?
Critical severity. CVSS v3 base score is 9.8 out of 10.
Is CVE-2017-15580 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.