Improper input validation in Otrs

CVE-2017-14635

In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

Vulnerability class: Drupalgeddon 2 (CVE-2018-7600)

EPSS: 0.019 (77.8th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 8.8 (High). Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

Affected products

  • Otrs — versions 3.3.0, 3.3.1, 3.3.2
  • N/a — versions n/a

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2017-14635?
CVE-2017-14635 is a high-severity vulnerability in Otrs, classified under Improper Input Validation. CVSS score: 8.8/10. Published 2017-09-21.
How severe is CVE-2017-14635?
High severity. CVSS v3 base score is 8.8 out of 10.