CSRF in Otrs
CVE-2014-1694
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
Vulnerability class: CSRF (Cross-Site Request Forgery)
Published · last modified .
CVSS v2 metric
CVSS v2 base score 6.8 (Medium). Vector: AV:N/AC:M/Au:N/C:P/I:P/A:P. This CVE predates CVSS v3 and has no v3 score from NVD.
EPSS exploit prediction
EPSS: 0.015 (72.9th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 73rd percentile — 72.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.015 · newest: 0.015 · change: 0.000
Affected products
- Otrs — versions 3.2.0, 3.2.1, 3.2.2
Weakness classification (CWE)
References
- osvdb.org/102632 (vdb-entry)
- www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface (Patch, Vendor Advisory)
- github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7 (Exploit, Patch)
- www.openwall.com/lists/oss-security/2014/01/29/15 (mailing-list)
- www.otrs.com/release-notes-otrs-help-desk-3-3-4
- github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312 (Exploit, Patch)
- secunia.com/advisories/56655 (Vendor Advisory, third-party-advisory)
- www.openwall.com/lists/oss-security/2014/01/29/7 (mailing-list)
- github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77 (Exploit, Patch)
- secunia.com/advisories/56644 (Vendor Advisory, third-party-advisory)