What is CVE-2013-4717?

CVE-2013-4717 is a high-severity vulnerability in Otrs, classified under SQL Injection. CVSS score: 8.8/10. Published 2021-08-09.

How severe is CVE-2013-4717?

High severity. CVSS v3 base score is 8.8 out of 10.

SQL Injection in Otrs

CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Vulnerability class: SQL Injection

EPSS: 0.013 (67.9th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 8.8 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

Affected products

Otrs
Otrs Otrs_itsm
N/a — versions n/a

Weakness classification (CWE)

CWE-89 — SQL Injection

References

cve@mitre.org (Patch, x_refsource_MISC, Vendor Advisory)

Frequently asked questions

What is CVE-2013-4717?: CVE-2013-4717 is a high-severity vulnerability in Otrs, classified under SQL Injection. CVSS score: 8.8/10. Published 2021-08-09.
How severe is CVE-2013-4717?: High severity. CVSS v3 base score is 8.8 out of 10.