SQL Injection in Otrs

CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Vulnerability class: SQL Injection

Published · last modified .

CVSS v3 metric

CVSS v3 base score 8.8 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.013 (69.7th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 70th percentile — 69.7% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2013-4717: held from 0.013 to 0.013.

EPSS over last 30 days · oldest: 0.013 · newest: 0.013 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2013-4717?
CVE-2013-4717 is a high-severity vulnerability in Otrs, classified under SQL Injection. CVSS score: 8.8/10. Published 2021-08-09.
How severe is CVE-2013-4717?
High severity. CVSS v3 base score is 8.8 out of 10.