Information disclosure in Otrs

CVE-2013-4088

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Vulnerability class: Information Disclosure

EPSS: 0.024 (82.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N.

Affected products

  • Otrs
  • N/a — versions n/a

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2013-4088?
CVE-2013-4088 is a medium-severity vulnerability in Otrs, classified under Information Disclosure. CVSS score: 6.5/10. Published 2020-02-21.
How severe is CVE-2013-4088?
Medium severity. CVSS v3 base score is 6.5 out of 10.