XSS in Otrs

CVE-2012-4600

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v2 metric

CVSS v2 base score 2.6 (Low). Vector: AV:N/AC:H/Au:N/C:N/I:P/A:N. This CVE predates CVSS v3 and has no v3 score from NVD.

EPSS exploit prediction

EPSS: 0.063 (93.4th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 93rd percentile — 93.4% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2012-4600: held from 0.063 to 0.063.

EPSS over last 30 days · oldest: 0.063 · newest: 0.063 · change: 0.000

Affected products

  • Otrs — versions 2.4.0, 2.4.1, 2.4.2
  • Otrs Itsm — versions 3.0.0, 3.0.1, 3.0.2

Weakness classification (CWE)

References