Vulnerability in Otrs
CVE-2010-4768
Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
Published · last modified .
CVSS v2 metric
CVSS v2 base score 6.0 (Medium). Vector: AV:N/AC:M/Au:S/C:P/I:P/A:P. This CVE predates CVSS v3 and has no v3 score from NVD.
EPSS exploit prediction
EPSS: 0.010 (60.5th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 60th percentile — 60.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.010 · newest: 0.010 · change: 0.000
Affected products
- Otrs — versions 0.5, 1.0, 1.0.0