Vulnerability in Otrs

CVE-2010-4768

Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

EPSS: 0.010 (58.4th percentile) — read the EPSS interpretation.

Affected products

  • Otrs — versions 0.5, 1.0, 1.0.0
  • N/a — versions n/a

Weakness classification (CWE)

References