Improper input validation in Otrs

CVE-2010-4767

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

Vulnerability class: Drupalgeddon 2 (CVE-2018-7600)

Published · last modified .

CVSS v2 metric

CVSS v2 base score 5.0 (Medium). Vector: AV:N/AC:L/Au:N/C:N/I:N/A:P. This CVE predates CVSS v3 and has no v3 score from NVD.

EPSS exploit prediction

EPSS: 0.017 (76.2th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 76th percentile — 76.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2010-4767: held from 0.017 to 0.017.

EPSS over last 30 days · oldest: 0.017 · newest: 0.017 · change: 0.000

Affected products

  • Otrs — versions 0.5, 1.0, 1.0.0

Weakness classification (CWE)

References