Improper input validation in Otrs

CVE-2010-4767

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

Vulnerability class: Drupalgeddon 2 (CVE-2018-7600)

EPSS: 0.017 (74.8th percentile) — read the EPSS interpretation.

Affected products

  • Otrs — versions 0.5, 1.0, 1.0.0
  • N/a — versions n/a

Weakness classification (CWE)

References