Vulnerability in Otrs

CVE-2010-4763

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

Published · last modified .

CVSS v2 metric

CVSS v2 base score 6.5 (Medium). Vector: AV:N/AC:L/Au:S/C:P/I:P/A:P. This CVE predates CVSS v3 and has no v3 score from NVD.

EPSS exploit prediction

EPSS: 0.016 (74.5th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 74th percentile — 74.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2010-4763: held from 0.016 to 0.016.

EPSS over last 30 days · oldest: 0.016 · newest: 0.016 · change: 0.000

Affected products

  • Otrs — versions 0.5, 1.0, 1.0.0

Weakness classification (CWE)

References