Vulnerability in Otrs
CVE-2010-4761
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
Published · last modified .
CVSS v2 metric
CVSS v2 base score 4.0 (Medium). Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N. This CVE predates CVSS v3 and has no v3 score from NVD.
EPSS exploit prediction
EPSS: 0.013 (69.2th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 69th percentile — 69.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.013 · newest: 0.013 · change: 0.000
Affected products
- Otrs — versions 0.5, 1.0, 1.0.0