Vulnerability in Otrs

CVE-2009-5055

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Published · last modified .

CVSS v2 metric

CVSS v2 base score 3.5 (Low). Vector: AV:N/AC:M/Au:S/C:P/I:N/A:N. This CVE predates CVSS v3 and has no v3 score from NVD.

EPSS exploit prediction

EPSS: 0.009 (58.0th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 58th percentile — 58.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2009-5055: held from 0.009 to 0.009.

EPSS over last 30 days · oldest: 0.009 · newest: 0.009 · change: 0.000

Affected products

  • Otrs — versions 0.5, 1.0, 1.0.0

Weakness classification (CWE)

References